returns and exchange
returns
and exchange
you may return an item within 7 days of receiving your order

MORE ABOUT RETURNS
if the size or style doesn’t suit you, you may exchange the item for another one

MORE ABOUT EXCHANGES
MORE ABOUT EXCHANGES

if the size or style doesn’t suit you, you may exchange the item for another one
MORE ABOUT RETURNS

you may return an item within 7 days of receiving your order
returns
/01
RETURNS
RETURN CONDITIONS
/01
RETURN PROCESS
/02
REFUND
RETURN SHIPPING COSTS
/03
/04
you may return an item within 7 days of receiving your order

to be eligible for a return, the item must be new and unused, with original tags attached and the seal intact

CORSETS AND GLOVES ARE NON-RETURNABLE
submit the return form or contact our manager
if the request meets our return policy, send the item back
our manager inspects the item, and once its condition is approved, a refund will be issued
refunds are issued to the original payment card within 2–4 business days after the item is received and inspected
shipping costs in both directions are non-refundable if the item is returned for personal reasons. shipping costs are refunded only in the case of a manufacturing defect.
RETURNS
exchange
/02
exchange
EXCHANGES CONDITIONS
/01
EXCHANGES PROCESS
/02
SHIPPING COSTS
/03
if the size or style doesn’t suit you, you may exchange the item within 7 days of receiving your order

for an exchange, the item must be new and unused, with original tags attached and the seal intact
the manager inspects the item — and once its proper condition is confirmed, we proceed with the exchange
if the request meets our exchanges policy, send the item back
submit the return form or contact our manager
in case of an exchange for personal reasons, shipping costs for all three directions {to the customer, return, and reshipment} are paid by the customer
EXCHANGES
ФОРМА